We work with both healthcare consumers and providers (hospitals, general practitioners, nurses, dentists, etc) to improve the safety and quality of healthcare in Queensland by:managing healthcare complaints and enquiriesmonitoring the quality of heal...

If you are concerned about your healthcare and thinking about making a complaint, try talking with your healthcare provider - it's often the easiest and quickest way to resolve the problem.If you remain unsatisfied, or feel uncomfortable approach...

We are committed to working closely with all healthcare providers towards a joint goal of better healthcare for Queenslanders. Working together to improve safety what we do, what this means for you Our seven healthcare standards  our s...

As Queensland’s independent health watchdog, we have unique powers to improve the safety and quality of health services.Firstly, we are an independent organisation and not part of Queensland Health.Secondly, we have jurisdiction over all health...

Queensland agenciesAnti-Discrimination Commission Commission for Children and Young People and Child Guardian Crime and Misconduct Commission  Information Commissioner QueenslandIntegrity Commissioner  Queensland complaints portal...

We are governed by a Commissioner and seven Assistant Commissioners.Their role is to provide guidance and support to the CEO and staff of the Office of the Health Quality and Complaints Commission. They also: identify emerging health issuesestablish ...

We provide access to information under the Right to Information Act 2009 and the Information Privacy Act 2009.  These Acts implement the Queensland Government's commitment to providing the community with greater access to information. Govern...

Our annual report highlights our achievements against the nine goals in our strategic plan and includes information about our governance, details of our activities and our financial statementsWe share our stories against our five key s...

The safety and quality of healthcare has always been important to Queenslanders. Never was this more evident than during events surrounding the appointment and practice of Dr Jayant Patel at Bundaberg Base Hospital. It was out of heightened publ...

Everything we do aims to improve the safety and quality of healthcare in Queensland.We will:be courteous and professional respect your privacy act independently, impartially and in the public interestbe fair and observe the rules of natural justiceac...

This annual health check details the statewide response to our standards, including the percentage of facilities reporting compliance at December 2008.We introduced our seven healthcare standards in July 2007. Although most hospitals already had proc...

We are an independent organisation dedicated to improving the safety and quality of health services in Queensland. We do this through:setting Australian-first healthcare standardsmonitoring health service qualityindependently managing healthcare comp...

Wednesday, 19 July 2006 Queensland’s new Health Quality and Complaints Commission held its first meeting yesterday and set priorities for its operations over the next few months.The Commission agreed that there would be an immediate focus ...