Everyone has a responsibility to help improve the safety and quality of healthcare in Queensland - government, healthcare providers, consumers, community organisations, and of course, us. You can help by knowing your rights and speaking up when you h...

We welcome media enquiries about our work. Media contact Emma Gumbleton, Media and Communciations Adviser(07) 3120 5910After hours contactLiz Kearins, Manager Community Engagement0428 190 120 To subscribe to our media releases, email media@hqcc.qld.g...

 This was our first Annual Report as the Health Quality and Complaints Commission, highlighting achievements against the strategic plan.If you would like more information or submit feedback, please contact us.     &...

   Standards review  Full review of standards - Expressions of Interest close 30 August 2009Health rights and responsibilities define responsibilities, create partnerships, manage your healthcare, code ...

This annual health check details the statewide response to our standards, including the percentage of facilities reporting compliance at December 2008.We introduced our seven healthcare standards in July 2007. Although most hospitals already had proc...

Be part of our POSITIVE HEALTH ACTION vision. There are lots of ways to get involved: Working with us  Employment opportunitiesAdvisory committees Consumer Advisory Committee, Clinical Advisory Committee Consultations &n...

 NEW! Information cards for Aboriginal and Torres Strait Islander peoples.If you would like to order our new information cards, our brochures or posters for display in your facility, please contact engage@hqcc.qld.gov.au Brochure &ndas...

We released our report into concerns about the credentialling of doctors at Bundaberg Base Hospital on 15 September 2009.The report was prompted by inconsistencies between Queensland Health audits and data reported by the regional hospital to the HQC...

We provide access to information under the Right to Information Act 2009 and the Information Privacy Act 2009.  These Acts implement the Queensland Government's commitment to providing the community with greater access to information. Govern...

HQCC began an investigation into the quality of health services in the Cherbourg Aboriginal community, including the circumstances surrounding the death of a resident of the Ny-Ku Byun Hostel in Murgon in July 2006, as directed by the Minister for He...

The Health Quality and Complaints Commission (HQCC) is calling for submissions on the review of its seven healthcare standards. The standards, introduced in July 2007, set out how health services in Queensland should improve the safety and quali...

Wednesday, 19 July 2006 Queensland’s new Health Quality and Complaints Commission held its first meeting yesterday and set priorities for its operations over the next few months.The Commission agreed that there would be an immediate focus ...

Friday, 11 August 2006Ms Cheryl Herbert was yesterday appointed as Chief Executive Officer of the recently formed Health Quality and Complaints Commission.Ms Herbert has extensive health leadership and management experience as well as a strong clinic...

Tuesday, 12 December 2006The Health Quality and Complaints Commission will independently manage the nomination process for appointees to the new Health Community Councils to be established throughout Queensland.Dr John Youngman, Health Quality and Co...

The Health Quality and Complaints Commission has extended its call for expressions of interest for appointment to Queensland's new Health Community Councils. Dr John Youngman, Health Quality and Complaints Commissioner, today announced that ...

The standards of care for over 3000 Australians living with the nation’s most common life-threatening genetic disorder, cystic fibrosis (CF), have recently been addressed in Australia.Guidelines for the care of Queensland’s 740 CF patient...

Dr Youngman, Health Quality and Complaints Commissioner, today announced that the Commission has released for consultation seven draft standards. The standards focus on the quality of health care and attaining better health outcomes. "The s...

6 November 2009The Health Quality and Complaints Commission (HQCC) is investigating concerns about the management and practice of a doctor at Emerald Hospital. “We have met with Queensland Health to clarify issues, ensure risks are averted and ...

15 September 2009  Queensland’s independent health watchdog today released its report into concerns about the credentialling of doctors at Bundaberg Base Hospital. The report was prompted by inconsistencies between Queensland Health a...

The Health Quality and Complaints Commission is launching two quarterly e-newsletters for Queenslanders who are passionate about improving the safety and quality of healthcare.• The Loop (community news) - to keep healthcare consumers and c...

Wednesday, 19 July 2006 Queensland’s new Health Quality and Complaints Commission held its first meeting yesterday and set priorities for its operations over the next few months.The Commission agreed that there would be an immediate focus ...

29 October 2009 The number of Queensland hospitals aligning with all nine key patient safety indicators has more than doubled, a new report from the independent health watchdog shows.The Health Quality and Complaints Commission (HQCC) Annual hea...