The Consumer Advisory Committee's role is to: advise on consumer concerns, and on other matters referred by the Commission provide strategic advice from a consumer, carer and community perspectivefacilitate communication with cons...

Queensland’s 36 Health Community Councils (HCCs) were established in 2007 to foster community engagement, educate communities about the health system and monitor the safety and quality of public health services.They provide a two-way link betwe...

The Office of the Health Quality and Complaints Commission is led by Chief Executive Officer Cheryl Herbert, who was appointed by the Governor in Council.  The office has 70 staff who work in six teams:Complaint Services - manage and conciliate ...

The Clinical Advisory Committee's role is to: advise on clinical issues and other matters referred by the Commissionprovide strategic advice from a current clinical perspectivefacilitate communication with clinical groups monitor and evaluat...

First Public Report March 2008Self Assessment of Queensland Facilities against HQCC Standards Reporting Period: Jul – Sep 2007In March 2008 we delivered our first report on the self-assessment processes underway in Queensland's hospita...

Two advisory committees work with the Commission to make sure we stay in touch with the latest clinical issues and developments, as well as grass roots community concerns.Each committee has 13 members (including two Assistant Commissioners)...

We were established in July 2006 directly out of a recognised need for an independent health commission. We are Queensland's health watchdog and quality champion – with unique powers to drive statewide improvement in the safety and qua...

Be part of our POSITIVE HEALTH ACTION vision. There are lots of ways to get involved: Working with us  Employment opportunitiesAdvisory committees Consumer Advisory Committee, Clinical Advisory Committee Consultations &n...

We are governed by a Commissioner and seven Assistant Commissioners.Their role is to provide guidance and support to the CEO and staff of the Office of the Health Quality and Complaints Commission. They also: identify emerging health issuesestablish ...

To guide its work, our Consumer Advisory Committee has developed the following action plan:HQCC outcomeConsumer AdvisoryCommittee roleinitiativesmeasure timeframe Engage the community across the continuum of care Advise the Commis...

Health Consumers Queensland (HCQ) supports the voices of Queensland consumers to achieve better health outcomes. Their work builds upon the work of health consumer groups, community organisations, government agencies and healthcare professionals. HCQ...

Everyone has a responsibility to help improve the safety and quality of healthcare in Queensland - government, healthcare providers, consumers, community organisations, and of course, us. You can help by knowing your rights and speaking up when you h...

    (WHEN RECRUITMENT IS OPEN)Health Community Council members: call for Expressions of Interest Twice a year, the independent Health Quality and Complaints Commission (HQCC) calls for Expressions of Interest to fill current and future vaca...

Friday, 11 August 2006Ms Cheryl Herbert was yesterday appointed as Chief Executive Officer of the recently formed Health Quality and Complaints Commission.Ms Herbert has extensive health leadership and management experience as well as a strong clinic...