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Consumers


Everyone has a responsibility to help improve the safety and quality of healthcare in Queensland - government, healthcare providers, consumers, community organisations, and of course, us.

You can help by knowing your rights and speaking up when you have concerns or a complaint.

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Concerned about your healthcare?

 

why complain, what you can do, the Australian Charter of Healthcare Rights

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Make a complaint

 

how to make a complaint, our services, what you can expect

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FAQs

 

frequently asked questions about our complaints process

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Better healthcare for Queenslanders

  

our seven healthcare standards, what they mean for you

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Publications

 

annual reports, fact sheets, investigation reports, public reports

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Get involved

 

your say, surveys, our Consumer Advisory Committee

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Contact us

 

complaints and information hotline